Players can enjoy most features of Hype Casino without completing verification. However, if they plan to withdraw a large amount of money or if the administration suspects them of breaching the establishment’s rules, this procedure becomes mandatory. Therefore, we recommend completing it in advance to save time in the future.
To do this, simply click on the account button in the top right corner and select the “Profile” section. In the window that opens, you’ll find the verification option. Before entering personal details, you need to confirm your email and phone number. This can be done directly in this window.
The verification process consists of several steps:
- Identity. In this widget, you’ll need to upload photos of a document that verifies your identity. You can use a passport, driver’s license, or ID card. All of the text and the photos must be clearly visible in the images.
- Selfie with Document. Here, you need to take a selfie with the document used in the first step. This proves to the casino administration that you are using your own personal information.
- Payment Method. Users must verify the payment method they will use for deposits and withdrawals. Each method has specific rules. For example, when using a bank card, you need to send photos of both sides of the card. On the front, cover the middle four digits. On the back, cover the CVV code.
- Address. Here, you need to send in a photo of your passport showing the page with your registration address. Alternatively, you can send in an image of a utility bill.
Once the user uploads the necessary photos, they will be sent to the support team for a review. A member of the support team will then examine them. If there are no issues with the photos, the verification will be considered complete. Usually, the review process takes no more than a day.
If a specialist finds any issues or cannot clearly see a part of the information, they will contact the player with feedback. The player will then need to take new photos considering the advice of the specialist and provide new photos.
In the future, additional verification may be required from the player. This will occur if they are suspected of breaking the rules. The administration will then contact them to specify which data needs to be provided. They may also request a video call. Refusal to comply may result in the player’s funds and the account being blocked.
