The verification procedure at Martin Casino is not mandatory. However, to unlock the platform’s full range of features, players are required to complete it. For instance, without verification, it is impossible to advance to the second loyalty level or to receive birthday bonuses.
It is also important to note that it is essential to confirm your email address for both depositing funds and making withdrawals. Without this confirmation, the system will restrict access to the menu that offers the available financial transaction methods.
Verification Procedure
To complete the verification process, click on the profile icon and select the “Verification” option from the dropdown menu.
This procedure is comprised of two stages:
- Identity verification. The user must upload a photograph of an official identity document via the designated widget. Acceptable documents include the main page of a passport (with the serial number and document number obscured if desired), a driver’s licence, an ID card, or a military identification.
- Selfie with ID. At this stage, the user is required to provide a photograph holding the identity document. This ensures the casino’s administration can verify that the submitted image genuinely belongs to the account holder. Specific criteria apply to this photograph: it must be unedited, in full colour, sharp, and clearly display both the face and all document details in a legible manner.
Once the player submits the photographs, they will be reviewed by a support specialist. If no discrepancies are found, the verification process will be approved. Otherwise, the images will be returned for revision, requiring the player to retake the photos in accordance with the feedback provided.
In the future, the user may be requested to undergo re-verification, for instance, if suspected of breaching the platform’s rules. A support specialist will contact the player to request additional information, which may also entail a video call. Should the player refuse to comply, their account may be suspended.
Payment Method Verification
To carry out financial transactions, the user must verify their chosen payment method. It is important to note that the same method must be used for both deposits and withdrawals. Within the designated widget on the verification page, an image that meets the specified criteria must be uploaded.
For example, if the user intends to transfer funds via a bank card, a photograph of the card is required, clearly displaying the cardholder’s name, expiry date, and the first six and last four digits. When using e-wallets, a screenshot from the user’s personal account dashboard must be provided.
