The verification process at Play Fortuna casino is remarkably straightforward. The user simply needs to upload a photograph of an identity document. A scanned copy of a passport, driver’s licence, or ID card will suffice. Additionally, it is necessary to confirm the payment method. Let us examine these procedures in more detail.
Identity Verification
To verify your identity, navigate to your profile and select the “Verification” section. A widget will appear in the window, where you will need to upload an image.
It is important to note that the verification process is not mandatory, however, Play Fortuna reserves the right to request it at any time. There are also situations where personal data confirmation becomes obligatory—for instance, if the total sum of a player’s deposits and withdrawals exceed $2,200. In such cases, verification is compulsory. Refusal to verify your personal details may be regarded as fraudulent activity.
Before submitting your documents, ensure that the photographs meet the following requirements:
- All photos must be of good quality.
- All of the writing should be easily intelligible.
- The information on the photo should be easily readable.
If a user photographs their passport, they may conceal its number.
Payment System Verification
At this stage, the user must verify the payment method they are using for deposits and withdrawals.
When making a deposit via a bank card, the following steps and conditions must be met:
- Attach a colour photograph or scan of the front side of the card;
- The card must clearly display the cardholder’s full name and expiry date;
- The card number should be easily discernible.
If the details provided in the casino account differ from the name on the card, the following steps and conditions must be met to verify the payment method:
- Attach a coloured photograph of your passport, ID, or driver’s licence.
- The photograph must show the owner holding the document in their hands.
- The documents should clearly display the numbers, inscriptions, and the owner’s signature.
- The photo must be of high quality and easily legible.
When using the payment systems the players must:
- Provide a coloured photograph or scan of your passport, driving licence, or identification card.
- Provide a selfie holding the document, with a clear view of the owner’s face.
Once the user has uploaded the required photos, they will be sent in to be reviewed by a dedicated specialist. The reviewer will examine them for any violations. If none are found, the verification will be successfully completed. Otherwise, the user will need to submit new photos, addressing the provided feedback.
